Customer Needs: Problems to be solved. These needs, either expressed or yet-to-be articulated, provide new product development opportunities for the firm. (See Chapter 14 in The PDMA HandBook 2nd Edition.)
客户需求:需要解决的问题。无论已提及的需求还是即将表达出来的需要，都可为公司提供新产品开发机遇。(参见PDMA新产品开发手册第二版 第14章)
